Blog List:Easiio Systems, Inc

What is Easiio Sflow.io AI Video?

March 25, 2023

Sflow.io is an innovative artificial intelligence video presentation tool. Customers can convert their Powerpoint presentations into dynamic and engaging talking videos with just a few clicks. This powerful platform allows users to create video presentations on their website, blog, email or any other marketing or embed them. The flexibility of this tool allows users to customize their video prese

How to choose the right outsourcing partner for your software development

March 11, 2023

In today's rapidly evolving business landscape, technology is playing an increasingly important role in helping companies achieve their goals. For many organizations, outsourcing software development has become a popular choice to get access to top talent, save costs, and quickly deliver new products to market. However, choosing the right outsourcing partner can be a daunting task, especially if

Outsourcing Software Development Services: Why Easiio Stands Out

March 6, 2023

In today's fast-paced digital world, businesses must continuously adapt and innovate to remain competitive. One of the ways to achieve this is by developing high-quality software products that meet the ever-changing demands of consumers. However, many companies struggle to keep up with the rapid pace of technological change and the shortage of skilled talent required to develop software products.

6 Categories of Call Center Software

February 16, 2023

Call center software refers to a set of applications and tools designed to help businesses manage their inbound and outbound phone interactions with customers. This type of software often includes features such as automated call distribution, interactive voice response, call routing, call recording, real-time analytics, and workforce management tools. There are several categories of cloud call ce

How the Easiio Software Outsourcing Team Increased Team Productivity by 50%

February 3, 2023

As the market grows, software outsourcing is becoming more and more in demand, especially for many start-up companies who have a great need for IT but are discouraged by the high cost, and this is a time when software outsourcing can greatly reduce their stress. Project management can be a challenging task, especially when working with multiple teams and customers. However, with

Software Bots Multiply to Cope With ‘Stretched’ Resources

January 26, 2021

Companies plan to leverage software robots in the months ahead, as many grasp with strained resources and uncertain markets. Known as robotic process automation, or bots, the software is typically designed to handle a range of routine office tasks, such as processing payroll data or expense reports, and fielding call-center queries. More advanced bots can review more complex paperwork, in

Microsoft Patents AI Chatbot Tech That Could Bring Back The Dead Black Mirror Style

January 26, 2021

In 2017, Microsoft filed a patent entitled “Creating a Conversational Chat Bot Of A Specific Person,” which was recently finally approved by the USPTO on December 1st, 2020. Over 21 pages of material are provided in the patent, covering the software, hardware, and other minutiae that come up with this idea. However, the basic premise is that Microsoft will scan and scrape "social data" from t

WHAT IS THE BEST VIRTUAL PHONE NUMBER

January 26, 2021

A virtual phone number, also called as direct access or inward dialing number is a telephone number without a directly connected telephone line. Virtual numbers can be used to setup a phone system without any technical knowledge. Virtual phone numbers are ideal for recording voice messages and share the same number with other people. Usually, such numbers are programmed to forward incoming

What equipment does the call center system consist of?

January 20, 2021

The call center uses easy-to-understand explanations, which is the department where the enterprise uses the multi-function telephone to communicate with external consultants! Generally in enterprises, such incidents are handled by the customer service department! Call center system is the collective name of software and hardware equipment composed of multifunctional telephones and adapted softwar

The future of chatbots

January 11, 2021

Chatbot is one of the hottest branches of AI at the moment. Now and in the next few years, they will become more and more popular in life, and they will become more and more invisible in services. New and innovative user cases can help chatbot improve its performance in multiple areas and better serve users. Of course, the real question is whether chatbot can meet the expectations of users, and

Chatbot classification

December 22, 2020

(1) According to the function classification, it can be divided into: question-and-answer chat robot, task chat robot, and small chat chat robot. The technologies used by chat bots with different functions are also different. For example, when doing question-and-answer chat bots, we need to extract the focus vocabulary in the question to search in triples or knowledge graphs, and in order to impro

What are the advantages of call center software?

December 22, 2020

Call centers are now widely used in enterprises. What advantages does it bring to enterprises? In what direction will the call center customer service system develop? The use of call centers in enterprises can bring many advantages to enterprises. First, it enhances the brand image and establishes a one-stop service platform. Through the call center, all departments of the enterprise can commu

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