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VoIP

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FAQ

    What is VoIP?
  • VoIP (Voice over Internet Protocol) is a technology that allows voice calls to be made over the internet instead of traditional phone lines.
  • How does VoIP work?
  • VoIP converts voice into digital signals that travel over the internet, enabling calls to be made from computers, VoIP phones, or mobile apps.
  • What are the benefits of using VoIP?
  • Benefits include lower costs, flexibility, portability, and advanced features like call forwarding, voicemail, and video calling.
  • Do I need special equipment for VoIP?
  • You can use a VoIP phone, a computer with a headset, or a smartphone with a VoIP app to make calls over VoIP.
  • Is VoIP reliable?
  • VoIP reliability depends on internet connectivity and bandwidth; a stable, high-speed internet connection ensures good call quality.
  • Can I use VoIP for international calls?
  • Yes, VoIP allows for cost-effective international calling, often at a fraction of traditional phone rates.
  • What is a softphone?
  • A softphone is software that enables VoIP calls from devices like computers or smartphones, typically requiring only an internet connection.
  • How is VoIP different from a traditional phone line?
  • VoIP uses the internet for calls instead of analog phone lines, allowing more flexibility and lower costs.
  • What are common features of VoIP systems?
  • Features include call forwarding, caller ID, voicemail, video conferencing, and virtual numbers.
  • Is VoIP secure?
  • VoIP security can be ensured through encryption, firewalls, and secure network protocols, though it is sensitive to network vulnerabilities.
  • What is SIP in VoIP?
  • SIP (Session Initiation Protocol) is a protocol used to initiate, maintain, and terminate VoIP calls.
  • How does VoIP handle emergency calls?
  • VoIP providers are required to support 911 calls, though users should ensure accurate address information for emergency services.
  • Can I use my existing phone number with VoIP?
  • Yes, most VoIP providers offer number porting, allowing you to keep your existing number when switching to VoIP.
  • What is a VoIP gateway?
  • A VoIP gateway connects traditional telephone systems with VoIP networks, enabling calls between the two.
  • What is bandwidth and why does it matter for VoIP?
  • Bandwidth is the amount of data a network can handle; adequate bandwidth ensures clear VoIP call quality without lag.
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