Video call, click here

Home > Product > Video call center

Video call center

Multi-terminal based video call center platform

PC

MAC

Android/iOS

Flat

WEBRTC

1
Automated outbound
Import customer data, automatic call
2
Recording management
Recording materials, evidence collection assessment basis
3
IVR navigation
Self-service voice/video navigation
4
Call platform
Assignment-call-call-play-screen-evaluation
5
At transfer
Transfer to customer service cell phone
6
Monitor quality check
Real-time listening and recording queries
7
Knowledge base
Retrieve common problems by item or keyword
8
Development interface
Can be integrated into systems such as OA/CRM/ERP
9
Custom development
More custom development capabilities

The EASIIO video call center uses proprietary core technology of the leading cloud video PBX  and is a multi-terminal call center platform. The platform quickly provides various terminal SDK for the third party to integrate and embed. WebRTC technology integration service is also provided to ensure stable and easy-to-use products with web-based functions.

Registration